I hear that staff say that they come home from work in the hospital with a smile on their face as they feel they have done a good job looking after their patients, I fully accept that but somewhere along the line it is going wrong, we are introducing ward hostess delivering food and drinks to the patient, that is to allow the nurses to do more important work, whatever that might be, so how do the nursing staff understand what the patient is drinking or eating?, consequently we have patients who are dehydrated and in many cases malnourished, not compatible for patients well being and recovery, then we come to food itself, is it nutritious? is it in its self appetising?, most importantly can they manage to eat by themselves or do they need help?, when food is untouched does the Hostess tell the staff on duty?, do these staff actually listen?, I see that a ward sister is now going to be expected to have a masters degree, I have to ask just what does such an education relate to the word CARE, Nothing at all.
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